Privacy Policy
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Privacy Policy
Effective Date: 11 July 2025
This Privacy Policy (“Policy”) is issued by Prestigious Business Solution Sdn Bhd (Company No. 0644635X / 200401006132), and Prestigious Business Consulting Sdn Bhd (Company No. 1151971W / 201501026647), (collectively referred to as “Prestigious”, “we”, “our” or “us”), pursuant to the requirements of the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
This Policy governs the way Prestigious collects, uses, processes, discloses, and safeguards personal data obtained from individuals, whether directly or indirectly, in connection with our business operations and professional services. By engaging with Prestigious, whether via this website, email, telephone, physical meetings, or through our service platforms, you expressly acknowledge that you have read and understood this Policy and agree to the terms herein.
1. Collection of Personal Data
- 1.1 “Personal Data” shall refer to any information in our possession or control that relates directly or indirectly to an identifiable natural person, including but not limited to:
- Full name, identification number (NRIC/passport), nationality, date of birth
- Contact details (address, phone number, email address)
- Employment or business details
- Banking and payment information
- Any information submitted in connection with immigration, licensing, permit, or compliance-related applications
- 1.2. Such data may be obtained through:
- Forms submitted through our website or physical documentation
- Verbal or written correspondence with our personnel
- Engagement of our consultancy or professional services
- Government or regulatory submissions
- Cookies or automated systems tracking website usage
2. Purpose of Processing
- 2.1 Personal Data may be collected, used, processed, and retained for the following lawful purposes:
- To perform and fulfil our contractual obligations in the course of providing services to you
- To communicate with you regarding enquiries, appointments, or ongoing engagements
- To submit applications to governmental or regulatory bodies on your behalf
- To issue invoices, process payments, and maintain financial records
- To comply with legal, regulatory, or professional obligations
- For internal governance, quality control, audits, and risk management
- For administrative purposes, including data storage and system maintenance
- With your consent, to notify you of service updates, promotions, or industry-related developments
- 2.2. Failure to provide necessary Personal Data may result in our inability to provide certain services or proceed with regulatory or statutory filings on your behalf.
3. Disclosure of Personal Data
- 3.1 Personal Data may be disclosed to third parties in the following circumstances:
- Governmental, immigration, licensing, or regulatory authorities, as required for compliance or application purposes
- Third-party service providers engaged to perform functions on our behalf (including legal counsel, IT service providers, immigration agents, or courier services)
- Financial institutions for payment processing
- Any professional advisers engaged by Prestigious under confidentiality obligations
- In connection with any corporate restructuring, merger, acquisition, or asset transfer
- As required by applicable laws, regulations, or court orders
- 3.2 All such disclosures shall be made on a need-to-know basis and subject to appropriate confidentiality undertakings, where applicable.
4. Security of Personal Data
- 4.1. Prestigious adopts reasonable administrative, physical, and technical safeguards to ensure that Personal Data is protected against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
- 4.2. We limit access to Personal Data to authorized personnel only and implement internal policies to maintain the confidentiality and integrity of such data.
5. Retention of Personal Data
- 5.1. Personal Data shall be retained only for as long as is necessary to fulfil the purposes for which it was collected, or as may be required by applicable laws, regulations, or contractual obligations.
- 5.2. Upon the expiry of the retention period, Personal Data shall be permanently deleted or anonymised in a secure manner.
6. Cookies and Website Usage
- 6.1. Our website may use cookies or similar tracking technologies to enhance user experience, identify returning users, and analyse web traffic.
- 6.2. Cookies are small text files stored on your device to collect standard internet log and visitor behaviour information. You may adjust your browser settings to refuse or delete cookies; however, doing so may affect certain site functionalities.
7. Third-Party Websites
- Our website may contain hyperlinks to third-party websites that operate independently of Prestigious. We assume no responsibility or liability for the content, privacy practices, or data handling policies of such external sites. Users are advised to review the privacy statements of any such websites before providing personal data.
8. Access and Correction Requests
- 8.1 Pursuant to the PDPA, you have the right to:
- Access and request a copy of your Personal Data in our possession.
- Request corrections or updates to your Personal Data where it is inaccurate, incomplete, or outdated.
- Withdraw consent to the continued processing of your Personal Data (subject to our legal obligations).
- 8.2 Requests must be submitted in writing to the contact details listed below. Prestigious reserves the right to charge a reasonable administrative fee for processing such requests and to verify the identity of the requester.
9. Amendments to this Policy
- We reserve the right to amend, modify, or update this Policy at our sole discretion, without prior notice. The most recent version of this Policy will be published on our website and shall supersede any prior versions.